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How do Digital Weights work and do they feel different than traditional weights?

In a blindfolded test, users rated it as the highest quality weight machine without ever knowing it’s not a traditional weight stack. Digital weight uses magnetic force instead of gravitational force. You get all the benefits of traditional weights with additional control and safety provided by Tonal. It enables accurate control over the resistance in a compact form factor. It also allows us to make micro-weight adjustments to push you one lb at a time for consistent progress in your training.

How do weight recommendations work?

We start with a baseline assessment to determine your strength and make weight recommendations for all of the exercises in our library based on those results. Each time you perform one of those exercises, Tonal automatically sets the weight to your recommended weight, then monitors the quality of your reps. At the end of the set, using advanced machine learning, Tonal will update your recommended weights for that movement, as well as related movements. With each set Tonal gets to know you better and responds as you get stronger.

Are the Tonal accessories special?

Yes! The Tonal accessory kit was designed to give you the best Tonal experience. The smart handles and bar include buttons that allow you to conveniently turn the weight on and off once you’re in position and ready for an exercise. The smart handles also include 6-axis gyroscopes to measure your movement in 3-dimensions. The included bench is optimized to be light, durable, and good looking for your home. It is also a little longer and lower to the ground than a standard bench, allowing it to be used for a wider variety of exercises, including step-ups and leg elevated movements. The mat is durable and designed to bear the loads of strength training, yet comfortable for kneeling lifts and floor exercises. The rope and roller allow you to do even more exercises.

What is the T-lock? Can I use my accessories with Tonal?

Tonal’s accessories use our T-lock system to allow you to quickly and smoothly switch between accessories. You may attach your own accessories to Tonal using our included T-lock adapters connected to a standard carabiner. Each Tonal includes four T-lock adapters.

Can my kids use Tonal?

Tonal is designed for use by adults aged 18 and up. If approved in advance by a physician, teenagers over the age of 15 may use Tonal under direct adult supervision.

What warranty coverage do I receive with a Tonal purchase?

We stand behind our product with a 3 year limited warranty. We have a fully trained technical support team available to help with any questions, issues, or concerns. View the full terms and conditions of our warranty coverage.

What is the return policy?

We want you to be completely satisfied with your Tonal! If for any reason you’re not, please reach out to We’ll resolve any issues and explain options for return within 30 days of installation.

How much do you charge for subscriptions and what options are available?

Monthly subscriptions are $49 per month with a minimum commitment of 12 months at time of purchase. Your monthly subscription includes unlimited household accounts per Tonal and access to our content and your data. Monthly billing begins upon delivery and installation of your Tonal.

How many accounts do I get with my Tonal subscription?

Your entire household is included on the subscription so everyone can create their own account and get moving. We ask that all members covered by the subscription plan live at the same address.


How and when can I purchase Tonal?

Tonal is available for purchase and delivery in the San Francisco Bay Area. If you are outside the Bay Area, you can reserve a unit and we will contact you when the delivery window has been identified for your area. Your reservation is refundable at any time by contacting Click here to see if we’re in your area and join our mailing list to hear about events near you. Just click checkout on that page and enter your zip code.

I’d like to see Tonal in person before I purchase. When will you open a showroom near me?

Our flagship showroom is located in San Francisco. To receive the latest updates on showroom locations, product availability, new features, and more, please subscribe to our mailing list here.

If I purchase now, when will I receive my order?

We will begin delivering orders in the San Francisco Bay Area in September. Exact timing of your order will depend on scheduling and delivery availability. The sooner you buy, the sooner you’ll receive your Tonal. Reservations placed outside of this region will receive an email when the delivery window has been identified. You can check your order status by contacting Customer Care at


How much space is required to use Tonal?

For an optimal workout experience we recommend 8 x 8 floor space.

What is Tonal Installation like and how long does it take?

The exact installation time can vary depending on individual homes. Tonal mounts to your wall with a wall bracket anchored into two standard studs. The installation process is very similar to a flat screen TV. In most cases, installation takes less than an hour. This includes the assembly and unboxing of accessories, as well as initial WiFi and account setup. Learn more on our installation page.

Can I install Tonal myself?

No. Tonal requires professional installation. All authorized Tonal Installation Partners have gone through specialized training and certification in order to properly install Tonal.