Product protection benefits
Your Tonal is covered in case of accidental damage such as cracked screens or handles, plus mechanical and electrical failure after your manufacturer warranty expires.
You’ll never pay a deductible after purchasing your protection.
Repair or replacement
If your Tonal cannot be repaired, it will be replaced.
Our manufacturer’s warranty
Why add Extend?
Extend provides affordable extended protection for your Tonal after the manufacturer warranty expires, as well as accidental damage protection not covered by the manufacturer warranty from day one.
Add Extend to your purchase during checkout. Tonal will work directly with you to get your Tonal repaired or replaced. No catches — everyone wins.
Frequently Asked Questions
How does Extend work?
Make sure you never have to miss a workout. We’ve got you covered from accidental damage starting on day one through your chosen protection term, plus failure protection after the manufacturer’s warranty expires.
What if I need to return my product?
If you return your product, Tonal returns the amount you paid. Depending on how much time has passed since your purchase, Extend may issue a prorated refund, less any paid claims.
How do I file a claim?
To file a claim, please reach out to 1-855-My-Tonal. Tonal will help troubleshoot your issue and if necessary, schedule an in-home repair. If your issue can’t be repaired, your Tonal will be replaced. When you contact Tonal, provide your contract ID, email address, or another identifying piece of information.
Limitations and exclusions apply. Read Extend’s terms and conditions.
Hear what happy customers who bought Extend Product Protection have to say:
“I wish all my gear was covered by Extend!”
“The best extended warranty I have had. Thanks a million.”
“Amazing customer service!”